How to clean your makeup brushes?
The best (and most thorough) method for cleaning your tools requires only water and either a gentle soap (regular soap formulas can dry out the brush’s bristles, especially if they are made of natural hair) or brush cleanser. As for natural goat hair.I recommend using equal parts olive oil mixed with baby shampoo and using baby conditioner after) Also do not rinse them with the water going in the barrel or it’ll ruin your brushes fast .
Steps to clean the natural bristle brushes
Follow these seven steps for cleaner, good-as-new brushes and blenders.
1.Wet the bristles with warm water.
2.Place a drop of makeup brush cleanser or soap into the palm of your hand.
3.Gently massage the tips of the bristles in your palm.
4.Rinse the bristles.
5.Squeeze out the excess moisture with a clean towel.
6.Reshape the brush head.You can also add aloe while their damp to reshape them and it works wonder in keeping hairs in place.
7.Let the brush dry with its bristles hanging off the edge of a counter, thereby allowing it to dry in the correct shape. Never let your brushes dry on a towel — the bristles can become mildewed.
Mid-wash, keep the base of the brush head away from soap and water. The bristles are glued to the base, and water and detergent can cause the glue to disintegrate and the bristles to come loose and shed. Do not dry vertically — this will cause water to leak into the ferrule [the piece that joins the bristles to the wand], which will also loosen the glue and lead to bristle loss.
Q:When will you ship the goods?
*we usually send out orders out within 24 hours(not including weekends or holidays),you can ask our service for details
Q:I want faster shipping way
A:Please inbox us with the shipping method you want before placing the order,we will offer options.
Q: I didn’t get the parcel
A: Please check your delivery date and the tracking information first, if there are any other problems ,please contact our service,we will reply you timely
If you didn’t received the parcel within the promised time ,We will refund or resend.
Q: What should I do when there are quality problems of the brushes?
A:Please offer the videos ,photos or other proofs to us ,we will check it and handle this.
Q:What should I notice before placing orders?
A: Please leave us the valid and exact shipping address, if you have special requirements about your parcel ,please send us message to inbox
Q: Can I do the brushes with my logo
A:Yes,please inbox us with details
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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